Last reviewed October 2026.Draft awaiting legal review
1. Our commitment
Gyros City Wholesalers wants as many people as possible to be able to use this website and our app. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and we work to meet our duties under the Equality Act 2010 to make reasonable adjustments.
2. Settings you can change
Both the website and the app have accessibility settings you can switch on yourself: larger text, higher contrast, more spacing, a reading-friendly font, underlined links, a stronger focus outline, and reduced motion. They are off by default, apart from settings your device already asks for (such as reduced motion or larger text), which we follow automatically. Use the accessibility settings button that appears on every page of the website, or Account then Accessibility in the app.
The website works with a keyboard alone and with screen readers, and the app supports the screen reader and text-size settings built into your phone.
3. How accessible are we?
Status: partially compliant with WCAG 2.2 AA. We are testing with automated tools and manual checks, and we plan a full manual review with screen readers and keyboard-only use before launch. We will update this statement when it is done.
- Documents we generate automatically, such as invoices, quotes and delivery notes, are PDFs that may not work fully with every screen reader. We can send them in another format on request.
- Some supplier product photos do not yet have detailed descriptions.
- Maps and links that open third-party websites follow the accessibility of those sites.
- The staff area is for our team only; we test it too, but it is not part of this public statement.
Known limitations we are working on:
4. Alternative formats and help
If you need information in a different format (large print, audio, easy read, or plain text), or cannot use part of the website or app, tell us and we will help. We reply within 5 working days.
Contact: support@gyroscitywholesalers.co.uk, 0121 798 0545, or WhatsApp 07463 389288. You can also place any order or enquiry by phone.
5. Reporting a problem
Tell us the page or screen, what you were trying to do, and the device and assistive technology you use if you can. We reply within 5 working days and say how we will fix it.
If you are not happy with our reply you can contact the Equality Advisory and Support Service (EASS), which helps people in England, Scotland and Wales.
6. Preparation of this statement
This statement was last reviewed in October 2026. It is reviewed whenever we make a significant change and at least once a year.